Fidelity Bank Trains 1,276 Women in Digital and AI Skills

Fidelity Bank Trains 1,276 Women in Digital and AI Skills

As part of its commitment to empower women with relevant entrepreneurship skills, leading financial institution, Fidelity Bank Plc, partnered with ImpactHER to host another round of free digital and Artificial Intelligence (AI) skills training for businesswomen. The training, organized by ImpactHER, was held from Monday, August 19 to Friday, August 23, 2024, and successfully trained 1,276 women entrepreneurs in digital and AI.

Situating the importance of the training within Fidelity Bank’s strategy, Osita Ede, Divisional Head, Product Development at Fidelity Bank Plc said, “Available data points to the fact that women-led small businesses account for over 40% of Micro, Small, and Medium Enterprises (MSMEs) in Nigeria. This underscores the critical role female entrepreneurs play in driving economic growth.”

“At Fidelity Bank, we believe that empowering female entrepreneurs with the relevant skills to run successful businesses would go a long way in helping individuals to grow, businesses to thrive and economies to prosper in line with our mandate.”

The online training, delivered by ImpactHER, covered various topics related to leveraging technology for successful businesses. These included “Getting Started with Email Marketing,” “How to Harness AI for Content Creation as a Small Business Owner,” and “Branding and Positioning.”

Efe Ukala, Founder of ImpactHER, explained the importance of providing free training: “Statistically, women and girls are 25% less likely to leverage digital technology for basic purposes, 4 times less likely to know how to program computers, and 13 times less likely to file for technology patents. This highlights the importance of equipping African women with digital skills that can be leveraged to scale their businesses. Data shows that Africa can add 180 billion dollars to its GDP by 2025 if we close the e-commerce digital gap. By offering this training at no cost and collaborating with supporters like Fidelity Bank to reach more women, we’re working to make these vital skills accessible to women entrepreneurs who can drive this economic growth.”

This collaboration demonstrates Fidelity Bank and ImpactHER’s commitment to providing free, high-quality training to women entrepreneurs. By combining ImpactHER’s expertise and Fidelity Bank’s network and support for small businesses, the program aims to create lasting impact in the business community.

Participants praised the free program’s practical approach and the immediate applicability of the skills learned. The success of this initiative paves the way for future collaborations aimed at empowering more women entrepreneurs across Nigeria through free, accessible training programs. The August 2024 cohort brings the number of women entrepreneurs trained under the partnership to 5,719.

Ranked as one of the best banks in Nigeria, Fidelity Bank is a full-fledged commercial bank with over 8.3 million customers serviced across its 251 business offices in Nigeria and the United Kingdom as well as on digital banking channels.

The bank has won multiple local and international awards including the Export Finance Bank of the Year at the 2023 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, the Best Payment Solution Provider Nigeria 2023 and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards; Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023; and Best Domestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.

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Fidelity Bank Affirms Commitment to Data Protection and Strong Corporate Governance

Fidelity Bank Affirms Commitment to Data Protection and Strong Corporate  Governance

Leading financial institution in Nigeria, Fidelity Bank Plc, has assured its customers of unwavering commitment to upholding the highest level of ethical standards in all dealings with customer data.

The assurance comes amid allegations by the Nigerian Data Protection Agency (NDPA) against the bank relating to data breach.

While reiterating its commitment to strong corporate governance, Fidelity Bank, in a statement signed by its Divisional Head, Brand & Communications, Dr Meksley Nwagboh, maintained that it has conducted its services with highest ethical standards by ensuring full compliance with extant laws on data protection.

Giving a breakdown of its dealings with the NDPC since it received a letter of the alleged data breach, the bank stated that “on April 30th, 2023, we received a notice of investigation from the Nigerian Data Protection Agency (NDPA), now the Nigerian Data Protection Commission (NDPC). The investigation was in respect of a complaint from [name has been withheld to protect the identity of the complainant] who claimed that [name withheld] details were used to open an account in the bank without [name withheld] consent.

“Based on this notice, we conducted an internal investigation into the circumstances around the claim and discovered as follows:

“An account opening request was received online in the name of [name withheld], and an email was sent to the email address attached to the request informing them about this.

“In compliance with our Data Protection policy, accounts created online without full documentation are not allowed to be operational and are closed after 30 days if the outstanding documents are not provided to authenticate the identity of the person seeking to open the account.

“In compliance with our data protection laws, the account was not allowed to be operational as the passport photograph and BVN were not provided.

“The account was immediately placed on “Post No Debit” status as the applicant was expected to complete the account opening process by providing the outstanding documents for verification within 30 days. This was not done, and the account was eventually closed.

“On May 2nd, 2023, we responded to the NDPC that the bank did not violate any law because there was no data breach and that the account opening process was not completed. On our part, we carried out due diligence by immediately blocking the account and subsequently closing the account when we did not receive the outstanding documents.

“At no point in the process was the account ever operational.

“On July 7th, 2023, we were invited for a Pre-Action meeting with NDPC. During the meeting, we restated our position as earlier communicated to them in our letter dated May 2nd.

“However, despite our explanation and evidence provided to support our claim, the agency informed us that they had reached a conclusion to impose a penalty on the bank.

“On 5th December of 2023, we got a letter from NDPC demanding we pay a ‘remedial fee’ of N250 million within 21 days.

“We immediately commenced another round of engagements with the Commission as we were convinced. We had not breached any extant law or regulation.

“While discussions were still ongoing with the NDPC, we received another letter on the 20th of August demanding that we now pay N555.8m naira.

“As a responsible financial organization with a history of strong corporate governance standards, we remain committed to the due process of the law, and we wish to assure all our customers of our unwavering commitment to upholding the highest level of ethical standards in all our dealings with customer data.

“Our commitment to strong corporate governance has earned us local and international recognition, including the prestigious CG+ award. This is the highest rank under the Corporate Governance Rating System (CGRS) of the Nigerian Exchange Group (NGX), which evaluates listed companies against established best practices and standards.

“As a bank, we remain in discussions with the NDPC over an amicable resolution to this matter.”

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1,500 Osun Residents Benefit from Fidelity Food Bank Outreach

1,500 Osun Residents Benefit from Fidelity Food Bank Outreach

Over 1,500 residents made up of women, children, widows, and the elderly have benefited from the one-day feeding program organized by Fidelity Bank in Osun State.

The food bank project was held at St. Benedict Catholic Church, Osogbo, Osun State under the bank’s Corporate Social Responsibility (CSR) Initiative created to reach out to vulnerable persons and reduce the effect of hunger in the society.

Speaking at the distribution event, the Divisional Head, Brand and Communication, Fidelity Bank Plc, Dr. Meksley Nwagboh, described the Food Bank Initiative as the bank’s contribution towards helping the less privileged in the society.

Highlighting the bank's commitment to supporting the underserved communities in its outreach efforts in the Osogbo and environs, he noted that, “Food security is a pressing challenge, and as a socially responsible organization, we are committed to tackling this issue. We collaborate with various non-governmental organisations (NGOs) to identify communities in dire need and provide much-needed food support.

According to Nwagboh, “There is always a significant turnout of people during our Food Bank outreaches. This program holds every month, and the distribution of the food packs takes place simultaneously across all regions of the country. Today, we brought over 1,500 packs of food items to be distributed to the people and plan to continue to do more in communities across the country to help those in need.”

Applauding the initiative by Fidelity Bank, Reverend Father Michael Domingo of St. Benedict Catholic Church, Osogbo stated that, “It is surprising and commendable that a bank in Nigeria is giving back to the community.  We are aware that banks are known for taking, but Fidelity Bank is giving back to the people.

“The Fidelity Food Bank initiative is worthy of emulation which is why the Catholic Church has a working relationship with the Bank. We recognize its uniqueness and appreciate how it helps the community."

On his part. Reverend Father Joseph Komolafe, the host priest, encouraged affluent individuals to follow Fidelity Bank's example in combating hunger adding that, "You don't have to wait until you have plenty before you give out. Share what you have, no matter how little, for the progress and development of society," he stated.

The Fidelity Food Bank Initiative continues to make a significant impact, providing vital support to those in need and reinforcing the bank's commitment to social responsibility.

Ranked as one of the best banks in Nigeria, Fidelity Bank is a full-fledged commercial bank with over 8.3 million customers serviced across its 251 business offices in Nigeria and the United Kingdom as well as on digital banking channels.

The bank has won multiple local and international awards including the Export Finance Bank of the Year at the 2023 Business day Banks and Other Financial Institutions (BAFI) Awards, the Best Payment Solution Provider Nigeria 2023 and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards; Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023; and Best Domestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.

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Fidelity Bank Partners Lagos State to Plant 20,000 Trees

Fidelity Bank Partners Lagos State to Plant 20,000 Trees

As part of initiatives under its Environment Corporate Social Responsibility (CSR) pillar, leading financial institution, Fidelity Bank Plc, has partnered with the Lagos State Parks and Gardens Agency (LASPARK) to launch a tree planting drive.

 

Through the collaboration, Fidelity Bank will support LASPARK to plant 20,000 trees in the state by July 2025 as part of its strategy to combat climate change and promote environmental sustainability in alignment with the United Nations Sustainable Development Goal 13. 

 

Speaking at a tree planting exercise put together to launch the partnership in Alausa, Ikeja recently, the Divisional Head, Brand and Communications at Fidelity Bank Plc, Dr. Meksley Nwagboh noted that, “Environmental preservation is a key driver of our CSR focus at Fidelity Bank, and partnering with LASPARK aligns with our sustainability objectives. 

 

“We believe that protecting the earth is a shared responsibility, and LASPARK’s commitment to this cause makes them an ideal partner for this project. This initiative is not a one-time event, it is a continuation of our ongoing efforts to drive sustainable and best practices. We are committed to ensuring that our environment is protected in the long-term”. 

 

Expressing her gratitude for the newly birthed partnership with Fidelity Bank, the General Manager, LASPARK, Adetoun Popoola, noted that “Fidelity Bank has been a committed partner over the years, and the agency’s dual mandate is to beautify Lagos and combat the effects of climate change through tree planting.

 

“We are grateful as this is not just a one-off collaboration, but a continuous relationship that we will continue to nurture. Tree planting plays a critical role in the state’s climate action and resilience plan and our target for this year is to plant 20,000 trees by July 14, 2025.

 

"This initiative with Fidelity Bank contributes to that goal, and we are dedicated to planting trees until we meet and exceed this target. The broader objectives of the Lagos State Government is to combat the negative effects of climate change, and tree planting is one of the simplest and most cost-effective ways to do that.

 

Besides the tree planting exercise, Fidelity Bank actively supports environmental conservation through several initiatives across the country. These include the maintenance and beautification of gardens, parks and roundabouts; donation of recycling bins to secondary schools and solar and inverter systems to institutions. The bank is also a key partner of the Nigerian Conservation Foundation (NCF). 

 

“The partnership between Fidelity Bank and LASPARK represents a shared vision for a greener, more sustainable Lagos and it is a testament to the power of collaboration in the fight against climate change and the preservation of the environment for future generations,” added Popoola. 

 

Ranked as one of the best banks in Nigeria, Fidelity Bank is a full-fledged commercial bank with over 8.3 million customers serviced across its 251 business offices in Nigeria and the United Kingdom as well as on digital banking channels.

 

The bank has won multiple local and international awards including the Export Finance Bank of the Year at the 2023 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, the Best Payment Solution Provider Nigeria 2023 and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards; Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023; and Best Domestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.

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NGX Rates Fidelity Bank highest on Corporate Governance

Fidelity Bank Plc complies with the highest corporate governance standards as the leading commercial bank adheres promptly to all full disclosure requirements and global best practices.

Fidelity Bank is awarded CG+, the highest rank under the Corporate Governance Rating System (CGRS), which screens quoted companies against prescribed best practices and standards.

A review of the latest compliance report showed that Fidelity Bank sustains its highest-ranking rating of CG+, with shareholders and market pundits commending the high corporate standards of the bank.

Head, Listings Regulation Department, NGX Regulation (NGXRegco), Mr. Godstime Iwenekhai, explained that the CGRS was designed to strengthen the governance structures of listed companies and provide a valid basis for discerning investors to differentiate between listed companies on the basis of their compliance with acceptable standards of corporate governance.

“In our view, corporate governance promotes ethical business practices, transparency and fair competition,” Iwenekhai said.

He pointed out that the special character combination “CG+” underlined compliance with best practices and highest corporate governance standards, which entitle the rated companies to special privileges at the stock market.

Corporate governance compliance at the stock market includes prompt submission of detailed operational results from period to period as required by the market rules, full disclosures of all material and regulated information and accurate rendition of reports and accounts.

Also, compliance includes ensuring that the company’s shares are not encumbered in a way that impinges on free float or number of shares available to the general investing public for efficient price discovery, compliance with all investor-protection safeguards in communication with shareholders and organizing statutory meetings as required among others.

The Nigerian Exchange (NGX) noted that the compliance tracker was aimed at maintaining market integrity and protecting the investors, noting that listed companies are required to adhere to high disclosure standards.

“Financial information which is periodic disclosure and on-going material events disclosure should be released to NGX in a timely manner to enable it efficiently perform its function of maintaining an orderly market,” NGX stated, referencing some of the criteria for its corporate governance rating.

Market experts and shareholders agreed that corporate governance compliance is a major factor in deciding on investing in a public and the safety of such investment.

Managing Director, Arthur Steven Asset Management, Mr. Olatunde Amolegbe, said corporate governance compliance rating is “extremely important” as it indicates to the investing public the quality of compliance of a company to listing requirements.

“As you know, stock prices are driven primarily by available information and the NGX has a minimum level of disclosure expected of quoted companies. This disclosure helps the public make qualitative decisions as to the state or performance of the companies they are seeking to invest in. These markers are therefore the initial indicators as to whether the companies are meeting their disclosures and other regulatory obligations or not,” Amolegbe, a former president of Chartered Institute of Stockbrokers (CIS), said.

Managing Director, APT Securities & Funds, Mallam Garba Kurfi, said the corporate governance rating “shows the extent companies are in compliance with corporate governance”.

“High rating means very good in doing the right thing timely while low rating discourages foreign investors from investing in such companies,” Kurfi, a leading market operator and member of the board of Securities and Exchange Commission (SEC), said.

Managing Director, HighCap Securities, Mr David Adonri, noted that “CG+ means excellent corporate governance rating”.

“When a company is organised and upholds good corporate governance, the benefit to stakeholders is maximized,” Adonri said.

Investors said its high corporate governance was one of the compelling reasons they chose to invest in Fidelity Bank.

President, Association for the Advancement of Rights of Nigerian Shareholders (AARNS), Dr. Faruk Umar said Fidelity Bank has a very good corporate governance structure that reassures investors of the safety of their investments.

According to him, while the bank has a good succession plan, the calibre of the independent non-executive directors on the board gives shareholders strong confidence of the kind of board oversight they will be expecting.

National Coordinator, Independent Shareholders Association of Nigeria (ISAN), Mr. Moses Igbrude, said Fidelity Bank’s impressive performance over the years had been built on good corporate governance.

“My appeal to the board is to continue to imbibe good corporate governance in order to sustain this growth,” Igbrude said.

National Coordinator, Pragmatic Shareholders Association of Nigeria, Mrs. Bisi Bakare, said Fidelity Bank has created a “very excellent impression” in the minds of shareholders.

According to her, the bank has continually showcased exemplary leadership with continuous impressive results, with successive growths over the past five years.

“Fidelity Bank is a very good bank that shareholders are very happy with their investments and we have never regretted buying into Fidelity Bank,” Bakare said.

National Coordinator, Progressive Shareholders Association of Nigeria, Mr. Boniface Okezie said good corporate governance was the cornerstone of Fidelity Bank’s sustained growth and impressive returns over the years.

“Fidelity Bank remains one of the best stocks that investors should look forward to investing in for better returns. I’m very optimistic about the bank’s healthy strong assets. With its good corporate governance and excellent customers’ service, there is every reason to hope for a more promising future,” Okezie said.

The NGX tags defaulting companies for poor corporate governance and also applies various monetary and non-monetary sanctions, including fines ranging between N100,000 to N100 million, partial or full suspension of trading, naming and shaming with a red alert tag and compulsory delisting in extreme cases.

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Fidelity Family Weekend Thrills Families For Two Day

In alignment with its commitment to delivering lifestyle banking solutions and creating lasting memories for its clientele, Fidelity Bank Plc recently played host to a festive celebration known as the Fidelity Family Weekend (FFW). The event, held at the vibrant Fidelity Grounds in Oniru, Lagos, attracted over 10,000 attendees on Saturday, December 16, and Sunday, December 17, 2023.

Dubbed a carnival-like extravaganza, the FFW featured a special morning ceremony for young children, parents, and grandparents, including a loyalty prize presentation for SWEETA and FPSS accountholders. Numerous lucky customers from these categories walked away with cash prizes, with FPSS and SWEETA customers receiving N500,000 and N150,000, respectively.

Expressing gratitude for the bank's successful year, Dr. Nneka Onyeali-Ikpe OON, the Managing Director/Chief Executive Officer of Fidelity Bank Plc, spoke at the loyalty prize presentation ceremony. She shared, "We decided to try another approach and bring together the entire family in celebration of Yuletide. We are happy to host you and have put in place lots of exciting activities to keep everyone engaged over the next two days."

The first day of the event culminated in a festive lighting of the Christmas tree by Dr. Onyeali-Ikpe, accompanied by exhilarating musical performances by Alternate Sound and Sean Tizzle. The following day featured various games, a visit to Santa's grotto, and goodie bags filled with functional and educational items for the children. The festivities continued with a lineup of entertaining activities, including performances by Peruzzi and Niniola, on the second day.

Fidelity Bank, recognized as one of Nigeria's premier banks, boasts over 8 million customers serviced through its 251 business offices in Nigeria and the United Kingdom, as well as digital banking channels. The bank has earned numerous accolades, including Export Finance Bank of the Year at the 2023 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, Best Payment Solution Provider Nigeria 2023, and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards, among others.

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